Last Updated:18/03/2025

At Launch IT Solutions, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website https://www.launch-it-solutions.com (“the Website”).

By using our Website, you consent to the practices described in this Privacy Policy.

1. Who We Are

The Website is operated by Launch IT Solutions (“we,” “us,” or “our”). If you have any questions regarding this Privacy Policy, please contact us at:

• Email: help@launch-it-solutions.com
• Post: [Your Business Address]

2. What Personal Data We Collect and Why

a) Comments

When visitors leave comments on our Website, we collect:
✔ The data entered in the comments form
✔ The visitor’s IP address and browser user agent string (to help detect spam)
✔ An anonymised hash of the email address may be provided to the Gravatar service to check for profile images.
✔ Once a comment is approved, the profile picture (if available) will be displayed alongside the comment.

📌 Third-Party Services: The Gravatar privacy policy can be found here: https://automattic.com/privacy/.

b) Media Uploads

If you upload images to our Website, please avoid including embedded location data (EXIF GPS). Visitors to the Website can download and extract location data from uploaded images.

c) Cookies

Cookies are small files stored on your device when you visit our Website.

• If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. This is for convenience so you do not have to re-enter details when leaving another comment. These cookies last one year.
• A temporary cookie is set when visiting the login page to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• Login cookies last two days, and screen settings cookies last one year. If “Remember Me” is selected, login cookies remain for two weeks.
• If you edit or publish an article, a cookie will be saved in your browser containing the post ID. This expires after one day.

📌 Managing Cookies: You can disable cookies via your browser settings, but some Website features may not function properly.

d) Embedded Content from Other Websites

Articles on this Website may contain embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the original third-party website.

These websites may collect your data, use cookies, and track your interaction, particularly if you are logged into an account on that website. We do not control third-party data collection policies.

e) Data Shared with Third Parties

• If you request a password reset, your IP address will be included in the reset email.
• Visitor comments may be checked through an automated spam detection service.
• We do not sell or rent your personal data to third parties.

3. How Long We Retain Your Data

• Comments: Retained indefinitely for moderation and spam detection.
• User Accounts: For registered users, we store profile information. Users can edit or delete their personal data at any time (except for usernames).
• Legal & Security Data: Some data may be retained for compliance with legal obligations or security purposes.

4. Your Rights Over Your Data

As per UK GDPR regulations, you have the following rights:

✔ Access – You can request an exported file of the personal data we hold about you.
✔ Erasure – You can request that we delete any personal data we hold, except data retained for legal or security purposes.
✔ Objection – You can object to how we use your data in certain cases.

📌 To exercise these rights, please contact us at help@launch-it-solutions.com.

5. Where Your Data Is Sent

✔ Visitor comments may be checked through an automated spam detection service.
✔ Some technical services may store data on secure third-party servers (e.g., web hosting providers).

6. Security of Your Data

We take appropriate technical and organisational measures to secure your personal data. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

If you suspect any unauthorised access to your data, please contact us immediately at help@launch-it-solutions.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify users via email.

Last updated on 18/03/2025

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us via:

• Email: help@launch-it-solutions.com