Launch Hospitality IT Logo
Launch Hospitality IT Logo

IT Support for Boutique Hotels, Spas & Restaurants

Trusted IT Support Partner for Independent Hotels, Boutique Spas and Restaurants

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“We believe in putting people first. We focus on delivering great service, and many of our clients become friends along the way.”

Matt, Launch Hospitality IT

About Launch Hospitality IT

Specialist IT Support for the Hospitality Sector

  • 20+ years of experience in hotel, spa, and restaurant IT systems
  • Fast, friendly support from experts who understand PMS, POS, and guest Wi-Fi
  • Clear, honest advice with no jargon, tailored to hospitality operations
  • CTO for luxury hospitality group
  • In-depth understanding of hospitality workflows from smooth check-in/check-out to reliable kitchen printing and EPOS integration
  • Long-term reliability from a team you can trust
More About Us
Hotel IT Support Provider Partner

Hospitality IT Support

  • Helpdesk via phone & email
  • Remote and on-site support for hotel, spa & restaurant teams
  • PMS, POS & booking system support
  • Guest Wi-Fi management & troubleshooting
  • Cybersecurity & compliance for hospitality businesses
  • AI Automation Setup and Training
  • Microsoft 365, Google Workspace, and secure backups
  • Hospitality phone systems; setup, management & integration
  • Data backup for business continuity
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Hospitality Tech Solutions

  • Superfast internet & managed Wi-Fi (even in rural areas)
  • EPOS system setup, integration & support
  • CCTV, access control, lockers & smart security systems
  • Hotel bedroom TV systems & digital signage solutions
  • Cloud & hybrid server solutions
  • AI automation to streamline operations, enhance guest communication, and manage feedback efficiently
  • AI training for hospitality teams to maximise efficiency and guest experience
  • Technology planning for refurbishments & new openings
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Year-Round Support*

Who We Work With

We specialise in providing expert IT support for the hospitality sector, working with independent hotels, boutique spas, and restaurants that demand fast, reliable technology to deliver an outstanding guest experience. Our founder also serves as CTO for luxury hospitality group Barons Eden, home to the award-winning Hoar Cross Hall hotel and spa, and the renowned Eden Hall Day Spa. This first-hand industry experience means we understand the technology that keeps hospitality running, from smooth check-in/check-out processes and PMS/POS systems to guest Wi-Fi, kitchen printing, and digital signage.

Alongside hospitality, we also partner with a select number of independent retailers such as salons, barbers, and boutiques, providing EPOS, connectivity, and in-store tech support. We work with creative agencies, consultants, and professional services that rely on secure, cloud-based tools to stay productive, as well as charities and community organisations that need dependable IT to operate effectively.

In addition, we help implement practical AI tools to save time, reduce manual tasks, and cut unnecessary costs; with setup, training, and ongoing support tailored to your team.

Brands We’ve Worked With

Hotel Spa

Hoar Cross Hall

Hotel

The Dial House

Day Spa

Eden Hall

Creative Agency

Launch Agency

Antique with Art

Mooi & Zo

Hospitality IT Expertise You Can Trust

At Launch IT Solutions, we are a trusted IT support partner for independent hotels, boutique spas, and restaurants across the UK, providing specialist technology solutions that keep your operations running smoothly. With first-hand experience in the hospitality sector, we understand the unique challenges you face, from managing check-in and check-out processes, PMS and POS systems, and kitchen printing, to delivering reliable guest Wi-Fi, hotel bedroom TV, and digital signage, while ensuring robust data security. Every service we offer is tailored to your business, helping you improve efficiency, enhance guest experience, and maintain long-term reliability.

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